Author Archive

Web Presence Optimization Cycle

Friday, May 4th, 2012

 

I came across the Web Presence Optimization Hierarchy on Search Engine Watch the other day and found it interesting. The pyramid shared some similarities to how we work at First Scribe but it wasn’t completely accurate. Since it didn’t match what we do here at First Scribe I decided to make a version that suits our optimization practices better.

When you compare the WPO pyramid to our WPO cycle you will notice a couple differences. We start with keyword research and then move to building a solid SEO foundation and I also switched the pyramid into a circle because we are constantly researching and revising.

The reason we begin with keyword research is the most obvious keywords are not always the best to optimize a site. Taking the time to understand that “High Heel Pump” might be a better phrase to optimize instead of simply choosing to optimize around “Shoe” could save time fighting an impossible battle for the top SERP rankings.

Once we have gathered keywords and have a good idea of which keywords will be the most effective to target we begin optimizing a site. While we are optimizing a site, it’s important to educate the client that we may not be able to win on every phrase they want. Some websites might have more link juice, others might have much more relevant content or some might be using black hat techniques. SEO techniques are not an exact and you should always be researching new skills and refining your current ones.

After we have completed our basic SEO foundation, it’s up to the client to feed the search engines quality and relevant content. This is done by updating content on existing pages, creating new pages, posting on a blog, sharing press releases, job listings, new hires and much more. Updating your site doesn’t need to happen constantly but blog post bi-weekly or updating page content every few months will give the web crawlers a reason to come back.

Similar to creating optimized content, is engaging your fans, clients and potential clients on Social media. Engaging these audiences will help build brand awareness and extend the reach of the optimized content you have been creating for your site. Updating on social media also doesn’t need to be constant; it needs to be consistent. Remember that your content doesn’t necessarily have to be created by you; it just has to fit the voice you’re using on each social network.

Finally, make sure you have been measuring and tracking all of your work with something like Google Analytics. If you don’t track your results, you won’t have any evidence that your optimization has even worked.

Measuring your analytics will also help you decipher where your optimization needs to be improved. You may discover that some of your visitors are entering organically on a group of keywords you missed. You may also discover people are reaching a 404-page will clicking though a certain path on your client’s site.

All of these reasons above are why I feel like the WPO hierarchy should be a cycle. The web moves so quickly that you always need to be researching, optimizing, analyzing then improving.

 

 

Responsive Web Design: You Should Consider It.

Friday, April 27th, 2012

 

I was recently introduced to responsive web design and, I have to admit,  it was a mind blowing experience. The concept of building a website that has the ability to scale proportionally to almost all screen sizes is an incredible development. The crazy part is the idea of responsive web design was brought to light back in 2010 but is now gaining popularity due to the explosion of smartphone and tablet browsing.

If you’re unfamiliar with responsive web design I’ll do my best to give the 101 version. As I explained in the paragraph above your website will be able to scale from a large desktop screen all the way down to a smartphone display with your layout adapting so your text is still legible and your images look similar to the large layout. Cool, but how does a website do this?

The changes are done when the webpage loads and calls a specific CSS file depending on the browser window size. For example, you’re surfing the web and have your browser maximized on your screen at 1920 px X 1080 px but then decide to change the browser size to multi-task. When you change the browser size the CSS code understands whether the page is above or below a certain window dimension percentage. Since we decided to make our browser window smaller, lets say 800 px X 600 px, the webpage calls for the small layout CSS code because the code determined we were not at the correct size to display the large layout CSS code.

What’s impressive about a website that has a responsive design structure is how seamless the changes are made. As you shrink or grow your browser the page elements will immediately adjust and reorganize.

A couple things I should note since I’m making responsive web design seem pretty easy to create:

  • The process is very CSS intensive and works best with CSS3.
  • Scaling images isn’t the easiest process because you may have to create multiple sizes which can hinder page load time.
  • Some screen dimensions will still mess up your layout.

Even with those issues I believe it’s still worth your time to experiment with a responsive web design because:

  • You have one design for an array of devices.
  • Layouts transition seamlessly when adjusting browser size.
  • It makes your website legible on a small screen.

If you’re interested in learning more about responsive web design I would suggest reading the 2010 blog post from Ethan Marcotte. Even though the article is 2 years old it goes over the basics I explained above with far more detail.

A similar, and more recent, post to Marcotte’s was done by Smashing Magazine. Their article is also a high level look at how to work with and implement the code

Finally, Media Queries has a built a site dedicated to sharing responsive web design examples.

 

 

Giving Up Privacy for Your Social Rank

Friday, March 23rd, 2012

AdAge wrote an article about a social ranking tool called Swaylo, however, Swaylo isn’t as straight forward as similar tools like Klout.

When you sign up for Swaylo you opt in to give them access to the majority of your Facebook information and you all them access to all of your friend’s Facebook information. What I find astonishing is 6.2 million people have signed up for this application and haven’t made a fuss about having their information shared with marketers.

We’ve seen Google and Facebook tweak their privacy policies for the better and people are in a fit but when people opt-in to Swaylo they don’t care. Is it because they don’t care about being monitored or they just didn’t read the fine print? My assumption is the latter.

I believe most were curious to try the new app, saw their rank and then left the app installed because they didn’t know it was tracking their moves and their friends.

Another piece I found interesting was how Swaylo doesn’t even hide the fact they are using your information for marketing purposes:

“What if, instead of a brand telling you what you like, that brand was actually able to know what you and people like you like? Swaylo aims to take the ‘they’ out of the marketing formula. Your data makes this possible!”

Nice try Swaylo, but your well crafted paragraph isn’t fooling this guy.

Honestly, I wouldn’t have a problem with Swaylo if it was only data mining the users who opted-in, but, they crossed the line by grabbing data from people associated with you. As a friend of a Swaylo user you aren’t made aware that your friend’s new app is now tracking you nor do you even have the option to block the service. How fair is that?!

Hopefully, word will travel about Swaylo tracking information from people who aren’t technically opted-in and they will allow an option to block.

Furthermore, I would say people looking to add the Swaylo app should be wary if they don’t want to have their data used for marketing and marketers should look at this app more because it could potentially deliver some useful data about your target audience and help grow your brand awareness.

 

 

Facebook Friendsheet

Wednesday, March 7th, 2012

 

Image of Facebook Friendsheet Homepage

Today I discovered Facebook’s Friendsheet. Bascially, it’s a complete ripoff of Pinterest but with very little thought and effort put into it. Normally, I don’t get too peeved about copycat sites because they happen all the time but it’s such a terrible attempt that I can’t comprehend why it was even launched.

The little time I spent on Friendsheet left me irritated and shaking my head. All I experienced were images of my friends and images from pages I liked in a Pinterest looking format. You have the ability to like and share posts to your wall but your posts don’t get shared to your outside network like Pinterest. You also don’t have the ability to sort

While I was reading Jessica Miller-Merrell’s article about Friensheet she made a fantastic point about how Facebook had tried to copy geotagging in 2010 with Facebook places and Living Social/Groupon later with Facebook deals. Naturally, these copycats faded because much time wasn’t spent with them and people were using the companies that started the whole craze and that’s exactly why I can’t see Friendsheet taking off at all.

I feel like Facebook just said, “Well, let’s try to make something like Pinterest and if it works awesome, otherwise, whatever.” I guess time will tell if this truly is a failure.

 

 

Facebook Timeline

Monday, March 5th, 2012

Last week Facebook started allowing brand pages to switch over to the new timeline layout. Facebook is making March 30th the mandatory date for change which gives page admins a full month to set up any history, imagery and posts for the update.

Personally, I love the update because it’s so visually appealing and gives you a lot more customization than ever before.

You have the ability to document your company’s entire history within your Facebook page and use videos or photos to make it an interesting journey. You are also able to change the look of the application tabs, which wasn’t easily available before. Another nice addition was the cover image because it gives you the opportunity to show off products or express your business in a unique way. When you create your cover image make sure to review Facebook’s cover image guidelines because they restrict any ad related wording. One other neat update we noticed was the time display, which will tell you if your place is open, closed, or if it has under an hour left, how many minutes until the place closes.

As awesome as this new update is, it’s not perfect. The new pages don’t support switching the default landing page and there hasn’t been any information about that option coming back. The alternate solution is to pin a post so it sits at the top, similar to a forum sticky, and announce to fans to view the specific tab. One thing to note about pinning; you can’t highlight a post and also pin, it’s one or the other. Not being able to pin and highlight is a bummer because it would be nice to run a promotion with a banner across the top of the page.

Another issue that I keep reading is how the visual nature of the time line may harm businesses that don’t have a lot of imagery or video to post. I don’t believe this will be a significant problem because good content is simply, good content, and it will engage people whether or not imagery is the main feature or not.

Overall, this update is far superior to the previous brand pages and is only going to get better because real time insights are coming soon with the premium ads. If you would like some examples of what the new layout looks like, check out the PlanetGoRoundSpacePictures or the First Scribe Facebook pages.

 

 

 

SEO in 2022

Friday, February 24th, 2012

SEO-Chicks.com were running a contest that had SEO professionals with 2 years of experience or less imagine what the industry would be like 10 years from now. I thought the prompt was quite interesting and worth writing about since I have already noticed a lot of industry changes in my first 10 months.

In 2022 I imagine all of the basic SEO techniques still around but they have gone in the same direction as directory submissions, semi-irrelevant. With Google and Bing pushing for search to become a more social experience and monetizable, your rankings are really about how people are communicating about your business and how much money you’re willing to spend for advertising.

2012 was the beginning of Google’s push for a more social search and 10 years later it’s still Google’s focus but without Search+ or Google+. Both have been thrown in the trash because Search+ received too much negative publicity because users felt Google was favoring their personal content. Google users wanted their search to be social but with more than just Google+ in mind.

10 years after the Google+ launch, Google grudgingly decides to shut down their social network because their stats never reach the level of Facebook, Twitter or even Pinterest. Most of the critics believe Google+ never took over the market because of bad timing. They launched at a time when users were happy with their current social networks and didn’t see a significant difference with Google+.

Since search engines are focusing heavily on social interaction in 2022, companies start paying for user reviews so they can achieve higher rankings. The review farms start growing quickly and company reviews start to pour in at an absurd rate which catches Google’s eye. This causes Google to tweak their algorithm and penalize companies connected to the review farms.

Due to reviews being abused Google decides to delete all user reviews from their systems. With the media’s eye focused on Google, information leaks about Google pushing PPC clients higher up in search rankings because they were paying for Google services. The public erupts against the once highly regarded search engine, the hacker group Anonymous takes down the search giant which causes people to immediately start switching to the easiest solution, Bing. Bing can’t be handle the new traffic over the next few months so people decide that the only reliable solution has been all of their social media channels.

A few college kids build off this concept and create the first successful social search engine and start the Web 3.0 revolution.

——————————————————————————————————–

Obviously there is a little hyperbole in my prediction but some things I truly do believe could happen.

I can see Google+ and Search+ failing. I feel like my demographic (18-24)  and even the 25-34 group still enjoy using Facebook and don’t see a need to switch over to Google+. The majority of people I know signed up for an account and checked out the service and then their interest immediately faded. If this is the case for a large portion of the Google+ users then I can’t see Search+ lasting very long because it relies so heavily on Google+ interaction.

If Google modifies their algorithm to start weighing reviews more I won’t be surprised if we start seeing people/companies creating fake reviews to move up on the SERP. Fake reviews are already happening so what would stop someone from creating a review farm. I can’t imagine what Google would do to alter the damage if that were to take place.

So, now that I gave my prediction what are some changes you think will happen with SEO in 2022?

 

 

The Web Protests SOPA and PIPA

Wednesday, January 18th, 2012

PROTECT IP / SOPA Breaks The Internet from Fight for the Future on Vimeo.

Today, sites joined together and blacked out parts or all of their site in protest of the Stop Online Piracy Act (SOPA) and the Protect IP Act (PIPA). If you haven’t been keeping up with these acts they were basically created to help rid the internet of piracy. However, their extremely broad writing would essentially make sharing anything with social media illegal. If you watch the video above it explains everything about PIPA/SOPA with some great visuals.

We encourage you to learn about this issue so you can keep your business growing on the web.

 

 

Search Plus Your World Already A Mistake?

Friday, January 13th, 2012

A few days ago some employees and myself received access to Google’s new “Search+” or “Search Plus Your World”. After playing around with it we noticed some interesting personal search results showing up.

We discovered our results were not pulling from our Google+ accounts. With some digging, we found a section in our Gmail contacts called “other contacts” that had archived almost all of the email addresses we had replied to. With that information, on top of our Google+ account, the search engine was compiling our personal results.

From what we had been reading, Search+ would only use our Google+ circles. Honestly, I feel like going through my email contacts is a little too personal.

What’s interesting is we weren’t the only people weirded out by how personal the new search feature was. One of my friends sent me an article from the Huffington Post about how the FTC needs to probe Google because Search+ has caused user data to be way more accessible.

After reading that article it made me think about all the issues Facebook has had with user privacy. Didn’t Google learn from Facebook’s mistakes? You would think the Google+ and Search+ team would have poured over notes and tried to avoid any privacy issues arising. It caused Mark Zuckerberg and his team a lot of PR problems and I can’t understand why Google would want the same.

It will be interesting to see how Search+ works out in the long term. It has a lot of potential to change the entire search engine world, but if they are going to make the same privacy mistakes Facebook did I can’t see this working out very well.

 

 

Google’s Good Guy Image Changing?

Thursday, January 5th, 2012

Everyone’s best friend, Google, has been catching some flack lately when it comes to small businesses and organic search. SEO Book posted a controversial image that displayed a chunk of Google paid search ads and other Google real estate above any organic results. The image may be a little deceptive but the point is Google seems to be pushing more paid search which seems to be against what the company was about.

I’m not surprised at all by what they are doing because as a business it’s first interest is itself. I know it’s hard to believe Google isn’t always looking out for the little guy but they need to prove to investors they are still competitive and to advertisers that they can get eyes on products.

Personally, I’m not too worried about the situation, it’s just unfortunate that we may be seeing more skewed results for certain queries.

 

 

That Ugly Sweater May Not Be The Only Thing Returned After Christmas

Wednesday, January 4th, 2012

I recently read an article from MSN Money about the most returned Christmas gifts. I’m sure you guessed clothes was the top item returned, well, you’re right. However, electronics are quickly rising as an item you may need to reconsider gifting to a loved one.

Personally, I’m not surprised more electronics are being returned because I have noticed an increased amount of off brand items at stores like Best Buy, Target and Walmart. I know purchasing off brand isn’t always bad but when I want electronics, especially expensive ones, I want a trusted brand. Unfortunately, grandma and grandpa don’t think the same way and we get stuck with our Sony Polystation or Nintendo WiWi.

Aside from receiving off brand electronics, I feel like most households are satisfied with the amount of electronics they already have. I have reached a happy place and it’s exactly why I haven’t been asking for those types of gifts during the holidays. Maybe I’m weird, but I don’t need a TV in every room, a robot vacuum or a remote that controls everything in my house.

I’m sure there are other reasons why people are returning their electronics, but I feel like these two reasons cover most people. If you have other thoughts please share in the comments.