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Does My Business Need Google Reviews?
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Does My Business Need Google Reviews?

You have a local business. You depend on Google for customers to find your local business. But is just being there good enough? Local search results have seen a lot of shakeups over the years. Most recently, Google reduced the local pack to just 3 results. The world of local search is now more cutthroat…

What Can I Do About Inappropriate or Inaccurate Business Reviews?
bad review
What Can I Do About Inappropriate or Inaccurate Business Reviews?

Bad reviews can destroy your business. It may sound a bit dramatic, but it’s true. This year alone, we’ve seen multiple cases where businesses were so overwhelmed by bad reviews on Yelp and Google they had no choice but to shut down. We saw one of these cases just this week. After it was announced…

Why Aren't We Ranking In Local Search Results?
Retail Storefront
Why Aren't We Ranking In Local Search Results?

If you do business locally, you need to make it easy for your customers to find you. I’m not talking about having prime real estate along a high-traffic road (although that certainly doesn’t hurt). No, I’m talking about online visibility. Your customers need to be able to find you when they’re searching for the products…

What Should I Do When My Business Gets a Bad Review?
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What Should I Do When My Business Gets a Bad Review?

So you’ve just received a scathing online review. Now you’re worried your business is on the verge of ruin. You’re torn between rage, depression, and unreasonable feelings of revenge. What can be done about this horrible strike against your company image? Bad reviews are inevitable. After all, no one is universally loved (heck, there are…

Your 5-Minute Guide to New Google Business Photos
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Your 5-Minute Guide to New Google Business Photos

Earlier this week, Google announced it was making more changes to Google Business pages. In particular, the search engine is giving business owners more control over their photos (as well as some friendly advice). This is long overdue. In the past, you could choose your profile photo and your cover image. Other than that, you…

5 Names Better than the
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5 Names Better than the "Pigeon" Update for Google's New Local Algorithm

When Google released a major update to its local algorithm on July 24th, the folks over at Search Engine Land were quick to call it the Pigeon Update. While we certainly understand the potential reasoning for such a name, we think they could have done a lot better. With Google’s Hummingbird update still fresh in…

Google Maps Now Indoors
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Google Maps Now Indoors

Google maps updated today and now you’re able to track your movements inside select malls, retailers and airports. If you’re interested, you can play with the application before you try it on your Android phone. The new addition seems like it could be helpful, like finding bathrooms and navigating those congested airport terminals, but it…

Have you recycled your phone book yet?
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Have you recycled your phone book yet?

The phone book appears to be going the way of the dodo but don’t count it out yet. The books appear to retain a toe hold in rural communities.

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