Minneapolis web design careers with First Scribe
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Account Manager - Digital Agency

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities

 

Responsibilities

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

Experience Requested:

  • 3 years of customer service or sales experience.
  • Familiarity with Digital Marketing operations, from social media marketing to website marketing.
  • Extreme comfort on the phone or face-to-face with clients and potential clients.

Comfort selling services and educating potential clients on our services.

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Team Member Testimonials
Web design careers testimonial from Autumn
Autumn Wall
Interactive Designer

For a young designer like myself, I have a LOT to learn and First Scribe has given me vast opportunities in developing my craft. I couldn’t have asked for a better company to start out with in this industry. My art director, and fellow designers have been really great at supporting and guiding me in the many skills that I have learn thus far working here.

Web development career testimonial from Andrei
Andrei Labai
Web Developer

It’s so easy to maintain a work/life balance. The department directors really see us as people, and I feel comfortable approaching and speaking with everyone. That in turn inspires me to work harder, knowing that it’s for a company that cares about my personal well-being and allows me to feel welcome day after day.

Digital marketing career testimonial from Maeghen
Maeghen Gosmire
Senior Digital Marketing Specialist

Fun! Exciting! Rewarding! There is a wonderful energy throughout the First Scribe team. I get to work and be friends with some of the most talented people in the industry. I think it’s rare to be an environment where you truly get to enjoy both your colleagues and the job.

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