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Why an SSL Certificate Should Be Your Next Website Upgrade

It’s been almost three years since Google first told everyone they should make the switch to HTTPS. In their passionate plea to website owners to create a more secure internet, they used a rallying cry that would surely go straight to the heart of everyone: HTTPS would become a ranking signal.

Not surprisingly, the world did not make a mass switch to HTTPS overnight. In fact, almost three years later, the majority of websites still aren’t using HTTPS. We can’t say we blame them. There's a lot of misinformation and half-truths about HTTPS and SSL out there, including:

  • It’s expensive
  • It can actually hurt your rankings
  • It’s hard to implement
  • It’s not necessary

When we originally addressed the topic back at the tail end of 2014, our stance was that you should get an SSL certificate if you really needed one. Who needed one? Mostly ecommerce websites. Pretty much everyone else could take it or leave it. The minor ranking difference—if any at all—wasn’t worth the time, trouble, or cost.

Now that we’re halfway through 2017, the answer has most definitely changed. The new answer: Everyone needs to make the switch to HTTPS. If you have a website and you want to generate leads, make sales, or just tell people about your business, you have to get an SSL certificate.

What Are HTTPS and SSL?

If acronyms drive you crazy, then here’s a handy cheat sheet:

HTTPS – Hypertext Transfer Protocol Secure. What it means to you: communication is encrypted so data or information sent to and from your website is secure.

SSL – Secure Socket Layer. What it means to you: it’s the standard technology used to make your website HTTPS.

In other words, if you want to encrypt data on your website and get in line with Google’s recommendations, you need to buy an SSL certificate. But there’s a lot more to it than making Google happy.

Why Every Business Needs SSL

If you sell things on your website, there’s not even a debate. An SSL certificate is not optional. Since most payment gateways don’t even work properly without an SSL, we don’t need to convince the ecommerce folks out there to get one. So this is mostly for you lead generation folks.

Remember back when a lot of businesses said they didn’t need a website? And then they all said they didn’t need a mobile-friendly website? Well, any business that’s worth a grain of anything has a website now, and the ones who aren’t mobile friendly are trailing far behind. The same thing is going to happen very soon with HTTPS. The websites that don't have it will fall behind the competition. Search engines, users, and even browsers will soon heavily favor secure websites. It all comes down to security and trust. Customers won't buy from you if they don't trust you, and your website must be secure for your users to trust you. 

Do It for the Search Engines

Google isn’t going to stop pushing HTTPS. Since making the original announcement in 2014, Google has pushed HTTPS harder and harder. It is now a legitimate ranking factor (albeit one of hundreds). Originally used only as a tie-breaker when all other things were equal, it’s now widely believed that SSL means more. In the search results below for "minneapolis web design," the first six results are all HTTPS. Could that company down in position seven move up with an SSL certificate? That's certainly a possibility, and it's definitely a logical step in their SEO efforts.

ssl search results

No, it’s not a guaranteed magic bullet to move you up in the search results. But it is best practice for SEO. More importantly, it’s best practice for your customers.

Do It for Your Users

Doing things for search is nice, but search engines don’t help you pay the bills. Your customers do. Everything you do should ultimately be for the benefit of your customers. How does HTTPS help your customers? It tells them that your website is secure and that any information they share with you on that website will be secure.

ssl secure message

In other words, having an SSL certificate builds trust. Unsurprising fact of the day: when your customers trust you, they’re far more likely to buy from you or use your services.

Do It for the Browsers

Chrome, the most popular browser in the world, now tells your customers when your site is HTTPS or just plain old HTTP. At the moment, this doesn’t mean all that much since the “warning” is fairly innocuous. But later this year, Chrome is going to warn all users when a website is not using HTTPS with this scary message:

ssl not secure warning

That’s right. If your website isn’t HTTPS, Chrome will immediately call attention to the fact that your site isn’t secure. Over half your website visitors are going to see this message. What impact do you think this is going to have on your customers? Hint: it’s going to cost you a lot of sales.

So When Do You Really Need an SSL Certificate?

If you’re doubting whether or not you actually need an SSL for your business website, consider whether or not your website allows customers to do any of these things:

  • Make a purchase or submit credit card information
  • Create an account
  • Submit a contact form
  • Sign up for a newsletter
  • Search for something on your website

These are all methods of submitting data. If your customer can do any of these things, you must have an SSL certificate. If your website doesn’t do any of these things, then what exactly does your website do?

Reason #432 To Switch: SSL is Cheap Now

You don’t need to be a mega corporation to afford an SSL certificate. This is a small investment for any legitimate business. Properly implementing and maintaining an SSL will cost you a couple hundred bucks a year. For most businesses, it pays for itself after one sale. Given how many sales you’re going to lose when Chrome starts flagging your website as unsafe, this is a very small price to pay.

But Won’t I Lose Rankings When I Switch?

You may have heard some horror stories about companies switching to SSL and dropping to page 500 of Google search results. There’s a simple explanation for this: they did something terribly wrong when they made the switch. It wasn’t the switch itself that caused the problem. Remember, HTTPS gives you a boost in the rankings. A properly implemented SSL certificate cannot hurt your search rankings. 

As you may notice, the site you’re currently visiting uses an SSL. We aren’t an ecommerce site. So why did we make the switch? Well, as a web design and marketing company, it’s kind of important to follow best practice. Did we notice any drop in performance when we did it? Nope. Our rankings either stayed the same or went up. Our traffic continues to go up. Our leads continue to go up. While we can’t definitively say that HTTPS helped us, we can definitively say that we’re in a better position today than we were before we had it.  

Don’t Try This Yourself

Implementing SSL is pretty easy if you’ve done it before. Most business owners haven’t. Instead of spending days trying to make the switch only to find you’ve tanked your website because you did something wrong, you’d be much better off contacting a professional web development and hosting provider. They can quickly get you running on HTTPS without any short- or long-term negative effects to your performance in search results or anywhere else.

No matter who implements SSL for you, the time to make the switch is now. Don’t let an unsecured website be your downfall. If you're ready to make your website more secure and create a better experience for your users, contact us today.

Contact First Scribe today for web design, development, and hosting that's truly designed to help your business grow.